Patient Safety Charter

Approximately a century ago, Florence Nightingale emphasized the importance of a suitable environment in patient recovery. Today, hospital designers and executives make great efforts to create a desirable environment for patients. One of the key aspects in inpatient and surgical departments is attention to safety. In healthcare, the quality of services and patient safety are inextricably linked. Therefore, Erfan Hospital considers the provision of safe and high-quality care as part of its professional, ethical, and legal responsibilities. Safety-related issues in various hospital departments are as follows:

  • Hospital senior management is committed to patient safety.
  • The hospital has a comprehensive patient safety program.
  • The hospital uses collected data to improve service safety.
  • The hospital is equipped with essential, functional, and well-maintained equipment and devices for service delivery.
  • The hospital has specialized and technically qualified staff available 24/7 to provide safe services.
  • The hospital has policies, clinical guidelines, and standard operating procedures in all departments and support services.
  • The hospital has implemented a system to reduce the risk of infections.
  • The hospital ensures the safety of blood and blood products.
  • The hospital ensures the safe administration of injections, infusions, and vaccines.
  • The hospital’s medication system is completely safe.
  • The hospital’s medical record archiving system is comprehensive and complete.
  • The hospital provides a safe and secure environment for patients and visitors.
  • The hospital’s safe waste disposal management system is effectively implemented.
  • The hospital has a documented and dedicated program for staff training and professional development in patient safety.
  • The hospital evaluates and verifies the competency of its staff, particularly regarding knowledge level.
  • The hospital continuously conducts research related to patient safety.